Privacy Policy

1. What personal data we collect

Depending on how you use the site, we may collect:

• Contact and inquiry details you provide via the site (for example, name, email address, phone number, and your travel planning request).
• Information about your preferences and travel requirements that you share to help prepare recommendations.
• Technical data (for example, IP address, device/browser information, and pages viewed) to operate and improve the site.

2. How we use personal data

We use personal data to:

• Respond to your inquiries and provide travel planning intake and related communication.
• Improve the website and user experience.
• Ensure security and prevent fraud or misuse.

If we need a lawful basis to process personal data, we process it in accordance with Ukrainian law, including the grounds provided by the Law of Ukraine dated 01.06.2010 No. 2297-VI “Про захист персональних даних” (“On Personal Data Protection”).

Legal reference: Закон України від 01.06.2010 № 2297-VI "Про захист персональних даних".

3. Storage and protection

We take reasonable organizational and technical measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. We retain personal data only as long as necessary for the purposes described in this policy and to comply with applicable legal requirements.

4. Your rights

You may have rights related to your personal data, including the right to request access to your data, to request correction, and (where applicable) to object to or withdraw consent and request deletion. To exercise your rights, contact us using the details in the “Contact” section.

5. Contact

For questions about this Privacy Policy or your personal data, contact:

6. Online information for consumers (Ukraine)

If you place requests or arrange services through our online website, we provide information so you can identify the service provider. Legal reference: Закон України "Про електронну комерцію" від 03.09.2015 № 675-VIII, стаття 7.

For distance contracts (including online), we provide the pre-contract information required by Ukrainian law, including details sufficient to identify the business. Legal references: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, стаття 17; Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, стаття 30.

Language availability: consumer-facing information on the website is available in Ukrainian as required by Ukrainian state language law. Legal references: Закон України від 25.04.2019 № 2704-VIII "Про забезпечення функціонування української мови як державної", стаття 30; Закон України від 25.04.2019 № 2704-VIII "Про забезпечення функціонування української мови як державної", стаття 27.

Tourism role: this website helps coordinate travel planning. Depending on the specific service you receive, applicable licensing or regulatory requirements may differ and depend on the type of activity. Legal reference: Закон України "Про туризм" (ліцензування діяльності туроператора, реєстр туроператорів та інші вимоги залежать від виду діяльності).